By visiting, using or ordering from this website, you expressly agree to be bound by the following terms and conditions and to follow these terms and conditions and all applicable laws and regulations governing this website.
If you violate these Terms and conditions, Tourism and convention bureau S.L. Travel Agency, the owner and operator of www.www.barcelona-tickets-store.com, reserves the right to bar you from future uses of this website, cancel your ticket order, and/or take appropriate legal action against you.1.2 Changes in Terms and Conditions:
Tourism and convention bureau S.L. reserves the right to change these Terms at any time. Posting updated terms on this site will make these terms effective immediately and bind all users of this Website without exception. Therefore, please check this page of the Website periodically for updates.1.3 Ticket Purchase Policy:
Pursuant to Spanish law, Tourism and convention bureau S.L. hereby discloses that the purchase price of the tickets in most cases contains a service charge or profit which has been added to the face value or Tourism and convention bureau S.L.'s purchase price of the tickets, and that, of the date of this Contract, Tourism and convention bureau S.L. has contract to obtain the tickets at a certain price from www.barcelona-tickets-store.com or from a person who has a contractual right to obtain the tickets from the primary contractor. In these cases Tourism and convention bureau S.L. will by accepting the order take an assignment to obtain or source the ordered ticket(s) on behalf of the BUYER. Tourism and convention bureau S.L. may in some cases only act as an agent for the seller of the tickets or make the marketplace www.www.barcelona-tickets-store.com available for ticket sellers for certain events. In all circumstances Tourism and convention bureau S.L. will give the same guarantee of delivery according to these terms and conditions and our Order Guarantee, unless otherwise specified in team / tournament specific terms and conditions.
The price indicated in the order and invoices must be paid in its entirety within the due date(s) of the invoice(s) in the order or the order will automatically be cancelled. Credit card payments must be verified by the credit card company (online), or the order will automatically be cancelled.
Double bookings may occur as a result of offline telephone booking and bookings during system maintenance. Tourism and convention bureau S.L. therefore reserves the right to cancel any online bookings within 48 hours after order time. Any cancellation because of this will be sent by e-mail and/or by post within 48 hours. Any deposit paid will be fully refunded immediately, but Tourism and convention bureau S.L. will not pay any extra compensation according to our Order Guarantee for such cancellations. After 48 hours any orders not cancelled are binding for Tourism and convention bureau S.L. according to these terms and conditions.
Should Tourism and convention bureau S.L. fail to deliver to a BUYER the full quantity of tickets contracted for, Tourism and convention bureau S.L. sole obligation or liability shall be limited to the return to BUYER maximum 100 % of any deposits and/or payments for undelivered tickets previously made by BUYER to Tourism and convention bureau S.L. under this Contract and according to our Order Guarantee.
Tourism and convention bureau S.L. deliver tickets and hospitality packages (event packages) solely, and are not liable or shall not pay any form of compensation in case of deferment or in case of cancellation of entire or parts of Event(s). In case of cancellation of an event, Tourism and convention bureau S.L. will refund 100% of the purchase price. Any delivery charges will be fully refunded. In case of changes of time and date of an event with less than 48 hours, the order will be valid and can not be cancelled. In case of changes of time and date of an event with more than 48 hours, the BUYER can choose between a 100 % refund or keep the order valid for the new date. The BUYER must inform within 1 week after the change of Date if he wants a refund of 100%, if not the Order will be valid for the new date. Tourism and convention bureau S.L. offers tickets for several thousands events so we might not be able to inform about all changes. The BUYER is therefore requested to check the official event organizer or venue web site for any changes. Neither party shall be liable for its delay of performance or its failure to perform hereunder, owing to causes beyond its control. Notwithstanding the above Tourism and convention bureau S.L.`s maximum liability to the BUYER shall be 100 % of any deposit and/or payments for orders made to Tourism and convention bureau S.L..
All ticket orders are binding for the BUYER and cannot be cancelled without written acceptance of cancellation by Tourism and convention bureau S.L.. All deposits are non refundable. If the BUYER wants to cancel an order, Tourism and convention bureau S.L. might accept this with a 100% cancellation fee. However this must be agreed in writing by Tourism and convention bureau S.L.. Tourism and convention bureau S.L. is not responsible for any delivery failures due to incomplete addresses entered or given by the BUYER. Tourism and convention bureau S.L.`s only responsibility is to send and ship the tickets through a reputable courier or postal company according to address / delivery instructions from the BUYER. The BUYER must make sure that he or somebody else on his/her behalf is available to receive the tickets and if necessary take contact with the courier company to make sure that the ticket(s) is (are) delivered and received.
If the BUYER's first choice of ticket category is not available Tourism and convention bureau S.L. reserve the right to upgrade or downgrade (with partial refund) the order to the next available category. Please note that Tourism and convention bureau S.L. nearly always deliver the tickets in the category ordered and that any downgrade of category is very rare. Any partial refund will be calculated based on ticket prices at the time when the order was placed. Tourism and convention bureau S.L. will keep record of all changes in prices and historical data.
Notice that in some matches of www.barcelona-tickets-store.com we depend on the availability of tickets provided by the Seint Lliure system. For this reason can happen that in some matches we find out that will not be enough liberations of seats. In this case Tourism and Convention Bureau S.L. will cancel some orders giving full refund of the price paid by the client with no additional coast for the client and with no obligation or liability for Tourism and Convention Buraeu S.L.
In case of additional services sold with tickets such as courier delivery, hospitality services etc., Tourism and convention bureau S.L. reserve the right to change the details of mentioned services in case of any changes done by third parties (providers of these services to Tourism and convention bureau S.L.). Tourism and convention bureau S.L. guarantee mentioned services only based on the contracts with third parties providing these services to Tourism and convention bureau S.L. Updated information regarding additional services is present at Tourism and convention bureau S.L.Â´s website www.www.barcelona-tickets-store.com. In case of team event orders Tourism and convention bureau S.L. will only deliver tickets to supporters in the section of the team they are supporting or in neutral area or area with no opposite team supporter. The BUYER is obliged to give information about this when ordering. In case the BUYER does not support any of the teams Tourism and convention bureau S.L. might supply ticket(s) in neutral zone or any section available unless otherwise agreed in writing. All payments made by credit card are being debited in the currency Euro or NOK. Tourism and convention bureau S.L. updates currency rates weekly. Any currency fluctuations and currency loss, as a result of this, are the BUYERS's sole responsibility and the BUYER will hold Tourism and convention bureau S.L. harmless of any such possible loss. Tourism and convention bureau S.L. will in each order indicate dates (and time) of delivery or pick up. This is only for guidance and in case of delay's Tourism and convention bureau S.L. is entitled to deliver tickets up to 24 hours before the event without being in breach of the entered agreement of any ticket purchase. The BUYER is obliged to inform Tourism and convention bureau S.L. of any change in address and where tickets can be delivered up to 24 hours before the event. Tourism and convention bureau S.L. may also instruct the BUYER to pick up tickets at box office or the venue. In case of pick up at box office or venue, delivery charge will be refunded. Tourism and convention bureau S.L. is not responsible for lost, stolen, damaged or destroyed tickets once tickets are in BUYERS's physical possession. Any complaints or claim of refund regarding a ticket purchase must be made in writing and received by Tourism and convention bureau S.L. at the latest 5 weeks after the relevant event date. Complaints must be sent to: Tourism and convention bureau S.L. as, Sant Josep Oriol 4 2º 1ª, 08002 Barcelona-Spain. Complaints after this date will not be reviewed. Tourism and convention bureau S.L. will normally review a complaint or claim of refund within 4 weeks after it has been received.
All users and visitors of this website agree to indemnify and hold Tourism and convention bureau S.L., its subsidiaries, affiliates, officers, agents and other partners and employees, harmless from any loss, liability, claim or demand, including reasonable attorneys fees, made by any third party due to or arising out of your use of this website, including also your use of the website to provide a link to another website.1.5 Event specific and other terms and conditions:
Tourism and convention bureau S.L. may in addition to these terms and conditions provide terms and conditions valid and binding for specific events and/or sport tournaments. Link to additional event / tournament specific terms and conditions are posted at the bottom of this page. The Buyer expressly agrees to also be bound by the event / tournament specific terms and conditions posted on this website when ordering tickets for the relevant event(s) or tournament. In case of conflict between Event / tournament specific terms and general terms and conditions, the event / tournament specific terms and conditions will be valid before any other terms for the specific event or tournament. Please note that some events might not have the same conditions concerning order Guarantee.1.6 Governing Law:
The relationship between Tourism and convention bureau S.L. and the BUYER shall be governed and interpreted in accordance with the Spanish Law and the Parties agree that the Judgado de Barcelona (Barcelona City Court) shall have exclusive jurisdiction to settle any dispute between the Parties.2.1 Privacy statement for www.www.barcelona-tickets-store.com:
On this website, Tourism and convention bureau S.L. wish to demonstrate our intention to respect and protect your privacy.
Tourism and convention bureau S.L.
Sant Josep Oriol 4º 1ª 08002 Barcelona-Spain
\"Privacy statements\" for the web site www.www.barcelona-tickets-store.com
A. What information is sought after when visiting the site and when registering?
When you register as a client with www.www.barcelona-tickets-store.com, you will be asked a few personal questions, such as name, address, phone number, E-mail address and address in Barcelona.
Why do we need this information?
We need your address to be able to send you invoices, order confirmation and tickets.
We need your e-mail address, to be able to send you the receipts of orders. We do not not send any newsletters, if you want to receive our newsletter you must give us your email at our home site.
We need your phone number in case we have to reach you quickly, e.g. if we are unable to deliver ordered tickets
We register domain names and IP addresses for use in internal statistics.
We use \"cookies\" to monitor the parts of our Internet site that you prefer and the registration of languages
We register the promotion partner number of the promotion partner that directed you to the site, to be able to pay a promotion commission.
If your personally identifiable information changes, or if you no longer desire our service, you may [correct, update, delete or deactivate it] by making the change on our member information page [or by emailing our Customer Support at email@example.com or by contacting us by telephone or postal mail at the contact information listed above.
We do not SPAM or send any kind of emails but the ones related with your purchase.
If you have questions or concerns regarding this statement, you should first contact us by email: firstname.lastname@example.org phone: +0034625652224 , Postal Address: Pl. Sant Josep Oriol 4 2º 1ª 08002 Barcelona- Spain. If you do not receive acknowledgment of your inquiry or your inquiry has not been satisfactorily addressed, you should then contact TRUSTe. TRUSTe will then serve as a liaison with the Web site to resolve your concerns.
B. Newsletters and received information :
Anyone registered as a client on www.www.barcelona-tickets-store.com, will be able to receive newsletters and information regarding events, tickets and hospitality packages. We provide you the opportunity to \"opt-out\" of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a ticket/package but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at email@example.com , or you may contact us at 0034625652224.
You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
C. Sharing of information with others :
Tourism and convention bureau S.L. will only share information concerning you as a client with a third party if a task has to be executed by this third party. We will only give out information when it is absolutely necessary in order to execute a task. It may also be of interest to make use of external consultants in connection with market surveys or similar. All information shared with a third party is protected by confidentiality agreements. The information will not be used commercially nor used by the third party more than absolutely necessary in order to execute a task requested.
Tourism and convention bureau S.L. do not sell names, e-mail addresses or any other customer profile information to a third party. Nor do we have any intention of doing so in the future.
D. Cookies :
Tourism and convention bureau S.L. strives to make use of the best technology and research at all times thus being able to offer our clients the most efficient, informative and interesting experiences. To achieve this, some of our business partners use \"cookies\". A \"cookie\" is a small text file, which our site sends to your \"hard drive\" when you have logged in at Tourism and convention bureau S.L. The next time you visit our site, the site will ask for the information registered in order to increase the efficiency of our content adapted to you
We do not link the information we store in cookies to any personally identifiable information you submit while on our site.
E. Links :
This web site contains links to other web sites that are not owned or controlled by Tourism and convention bureau S.L. AS. Please be aware that we, Tourism and convention bureau S.L. are not responsible for the privacy practices of such other sites.
We encourage you to be aware when you leave our site and to read the privacy statements of each and every web sites that collects personally identifiable information. This privacy statement applies only to information collected by this web site
F. Safety :
This site has implemented a number of safety precautions to prevent loss and damage, as a consequence of gathered or transferred information. We utilise Secure Socket Layers (SSL) technology to secure the information registered at Tourism and convention bureau S.L.. Credit card details are notstored in any database at Tourism and convention bureau S.L. You straight to the bank so Tourism and convention bureau S.L. has no information of your Credit Cart. All stored information concerning our clients is protected behind a firewall.
The security of your personal information is important to us. When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL) of Bank La Caixa. We do not keep this information. [To learn more about SSL, follow this link http://www.openssl.org.]
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our Web site, you can send email us at firstname.lastname@example.org
G. Notification of Changes :
H. Legal Disclaimer :
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.
Tourism and convention bureau S.L. is an independent, privately owned company engaged in the business of buying and selling tickets and hospitality packages for sports and cultural events. Typically the price charged for a ticket is substantially over face value. The amount charged over the face value of the tickets represents our cost price in the secondary market and our fair compensation for the work and difficulty involved in obtaining premium seating to hard-to-get and sold-out events. Tourism and convention bureau S.L. is in no way affiliated with any official organizer, venue or box office. If you want to buy tickets from the venue or official box office, please inquire directly.